You will be the first person new customers talk to, helping them get their first pages live and their team comfortable in the editor.
All open roles
Customer Success
Customer Success Specialist
Help new customers launch their first pages and get their teams confident in the editor.
About the role
What you will do
- Run onboarding calls and editor training
- Answer support questions by email and chat
- Spot common problems and share them with the product team
What you bring
- 1+ year in a customer-facing role
- Patient, friendly and clear
- Comfort learning new software quickly
Nice to have
- Some WordPress experience
- French language skills
Benefits
- Four-day work week, every week
- Health, dental and vision from day one
- $1,500 yearly learning budget
- Home office setup allowance
- Five weeks of paid time off